You may find the following link helpful in using Putty to reach arcib.dowling.edu from a MS Windows computer
http://www.bernstein-plus-sons.com/.dowling/CSC1023S12/Getting_Putty.html
If you are working from a Mac, you just need to run the Terminal application and type
ssh arcib.dowling.edu -l username
where "username" is your arcib username.
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